Customers ask. Your chatbot answers, even after closing.
Express Limited builds AI chat assistants for cafes, restaurants and online shops in Malaysia. They answer questions about your menu, prices and opening hours, and take booking requests in English and Bahasa Malaysia.
Try the demo chatbot Email us about your business
The demo is a made-up café (Kopi Kita Café). It may take about a minute to wake up the first time.
Example chat
Got vegetarian food? Open on Monday?
Yes, we have Cheese Toast, or Aglio Olio without prawn. Sorry, we are closed on Mondays. See you Tuesday!
Book a table for 8 on 6/11/26, 7pm
Please hold while I confirm your booking: 6 November 2026, 7pm, 8 people. Is this correct?
What the chatbot does
- Answers common questions
- Menu, prices, opening hours, parking and delivery, using only the information you give us.
- Takes booking requests
- It checks the date, repeats the details back to the customer, and saves confirmed requests for your team.
- Speaks your customers’ language
- English and Bahasa Malaysia, in a friendly tone that suits your business.
- Asks your team when unsure
- It says it will check, and asks for a contact number, instead of guessing.
How we set it up
- You send us the basics. Menu or product list, opening hours, prices and your rules.
- We write and test the chatbot. We try it with real questions, including Malay and mixed-language ones.
- It goes live on your website. We adjust it after we see real customer chats. Messaging app support is planned.
Who it is for
- Cafes and restaurants that get the same questions every day
- Online retail shops with repeat product and delivery questions
- Other small businesses that want faster replies